The Sydney Gent

Terms and Conditions

Welcome to our online platform. These Terms and Conditions govern your use of our site and services, including the purchase of men's apparel, bespoke tailoring, and personal styling consultations. By accessing or using our service, you agree to be bound by these Terms.

1. Use of Our Online Platform

You agree to use our site only for lawful purposes and in a way that does not infringe the rights or restrict the use of this service by others. Unauthorized use may give rise to a claim for damages or be a criminal offense.

2. Product Information and Availability

We strive to provide accurate information about the products and services offered, including descriptions, pricing, and availability. However, we do not guarantee that all details are complete or error-free at all times. We reserve the right to modify product ranges or services without prior notice.

3. Ordering and Payment

• All orders placed through our online platform or in-store are subject to acceptance and availability.
• Prices are displayed in Australian Dollars and include applicable taxes unless stated otherwise.
• Payment must be made at the time of order through the accepted methods on our platform or in-store.

4. Bespoke Tailoring and Alteration Services

Our tailoring and alteration services are provided based on consultations and measurements conducted either in-store or through approved virtual sessions. All bespoke orders are custom-made and may require a non-refundable deposit. Timelines for delivery will be communicated during the consultation.

5. Returns and Exchanges

We accept returns and exchanges in accordance with applicable consumer laws and our return policy, which requires that items be returned in original condition with all tags attached. Bespoke and altered items are generally non-returnable unless faulty.

6. Personal Styling Consultations

Personal styling consultations may be booked online or in-store. Cancellation policies apply as communicated at the time of booking. We endeavor to provide professional advice, though styling outcomes remain subjective.

7. Intellectual Property

All content on our platform, including images, text, and logos, are the intellectual property of The Sydney Gent or its licensors. Unauthorized use of this content is prohibited.

8. Limitation of Liability

To the maximum extent permitted by law, The Sydney Gent shall not be liable for any damages arising from the use or inability to use our site or services. Our liability for faulty products will be handled in accordance with Australian Consumer Law.

9. Privacy

Your use of our service is also governed by our Privacy Policy, which details how we collect, use, and protect your information.

10. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Sydney.

11. Contact Us

If you have questions regarding these Terms, you may contact us at: